RETURNS & EXCHANGES

 

RETURN/ EXCHANGE POLICY:

Our policy is for 14 days. After 14 days of your package being postmarked as "delivered", it is no longer eligible for refund/exchange.

To be eligible for a return/exchange, a return/exchange must be initiated in our portal within 14 days of the package being delivered. Your item(s) must be unused and in the same condition as you received it. It must be in its original packaging, with all tags attached.

All returns for a refund will incur a $10 re-stocking fee.  

   

INELIGIBLE FOR REFUND/EXCHANGE:

  • Orders using a final sale code. Please thoroughly read promos. 
  • Items that state they are final sale on their listing. This includes most Shapewear products: Waist Trainers, Support Bodysuits, Underwear.
  • Gift Cards
 

There are certain situations where only partial refunds are granted (if applicable).

  • Any item not in its original condition, is damaged, or missing parts for reasons not due to our error. 
 

DAMAGED/DEFECTIVE ITEMS:

If you receive a damaged/defective item, please contact us within the 14 day return/exchange window so that we can further assist you. You can contact us at hello@bumpsuit.co.
     

    INITIATE A BUMPSUIT RETURN/EXCHANGE:

    DOMESTIC & GIFT RETURN/ EXCHANGE: 

    RETURNS & EXCHANGES – BUMPSUIT

     

    INTERNATIONAL RETURN/EXCHANGE:

    RETURNS & EXCHANGES - BUMPSUIT

       

    REFUNDS:

    Once your return has been postmarked as delivered, your return is inspected for quality. If your return passes inspection, a refund will then be initiated in 4-8 business days to your original form of payment. 

     

    If you do not receive your refund in 4-8 days of your return being postmarked as delivered, please contact your bank or credit card company first to confirm the refund is not still "pending". If they show nothing on their end, then please reach out to us for an update, by providing us your order number, return tracking number and date your return was postmarked as delivered. You can reach us at hello@bumpsuit.co