FAQ

What size Support Band should I buy?

When considering what size of Support Band you should purchase, we suggest you purchase your pre pregnancy size. Taking into consideration that all pregnancy experiences are unique, some customers have chosen to purchase an additional Support Band, a size up from their pre pregnancy size to start with. They then transitioned to their pre pregnancy sized Support Band when they were ready to. We recommend purchasing 2 sizes for easy transition whether that transition is based on sizing down when you are ready or the amount of activity you plan to do while wearing your Support Band.

 

What size of Bumpsuit should I buy?

When considering what size of BUMPSUIT you should purchase, please use our sizing guides provided on our website.

 

How long does it take to ship internationally? Are there any delays due to Covid 19?

Most postal services are seeing some sort of delay in their estimated shipping times due to Covid-19. Our goal is to ship your order out as quickly as possible, but in some rare cases, due to new safety protocols followed by our postal services, delays can occur.

Once items have left our distribution facility, we have no control over the time it may take for the postal service to deliver your order to you. NOTE: We have seen a more accurate and consistent delivery time for international packages using DHL and UPS.

A typical international package sent by USPS can take 1-4 weeks depending on the country. We have been informed that due to Covid-19, some packages can see additional delays in their arrival time. We recommend that when a delay has occurred, that you first reach out to the postal service responsible for your package. They may be able to provide you with additional information.

 

How do I return my purchase for a refund or exchange?

To be eligible for a return, we ask that you reach out to us prior to shipping your item back. Please email us at: hello@bumpsuit.co where a team member will assist you in your return/exchange. Please include a description on the packing slip with the reason you are returning you item.­­­

A return/exchange is considered eligible for those who reach out to us within 14 days of your order being posted as delivered by the postal service. Your item must be unworn and in the same condition that you received it. This includes its tags (if applicable) and original packaging.

Refunds: After we have replied to your refund request via email, please mail your return and its original packing slip with its order number on it, to the address below. Return shipping is the customers responsibility. In certain situations, a team member may offer a return label.

BUMPSUIT

209 E Ben White Blvd

Suite 107

Austin Texas 78704

 

Once your item has been received, a team member will inspect the item for quality and will initiate a refund to the original method of payment.

Exchanges: After we have replied to your return request via email, please mail your return and its original packing slip with its order number to the address below. Return shipping is the customers responsibility. In certain situations, a team member may offer a return label.

BUMPSUIT

209 E Ben White Blvd

Suite 107

Austin Texas 78704

Once your item has been received, a team member will inspect the item for quality and will initiate a refund to the original method of payment. At any point during the return process, customers are welcomed to place their order for the exchange. Whether its before a refund has been issued or after the refund has been issued, is up to the customer.

 

Where is BUMPSUIT manufactured and distributed?

BUMPSUIT is manufactured and distributed in the United States.