All returns must be initiated via our return portal within 14 days after being postmarked as delivered to the customer. Once we receive your return, our team thoroughly inspects them. This process can take up to 7 business days from the date your return tracking information shows delivered.
If your return is accepted, your refund will be processed and applied to your original form of payment. A confirmation email will be sent to the same email address provided at checkout, indicating that a refund has been issued.
Please note that refunds can take up to 3-5 business days to appear in your bank account due to processing times that can vary for different financial organizations.